Contact AwkngTV IPTV
Acquire AwkngTV IPTV Find support for setup, billing, or channel queries. Our friendly staff is available anytime on WhatsApp or drop us an email.
Live Chat
Like to chat? Use the chat widget when online. If offline, send us an email.
Start a RequestHelp & Guides
Go to Installation for step-by-step device setup and troubleshooting tips.
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General Inquiry
Wondering about setup, billing, or service? Contact us with a message.
Sales & Billing Assistance
Receive advice, manage subscriptions, or solve payment inquiries.
How Can We Help You?
Choose a category for personalized assistance and quick access.
Setup & Installation
Step-by-step tutorials for Smart TV, Firestick, Android, iOS, MAG, and others.
Billing & Payments
Payment, invoice, or receipt problems? Our secure Stripe checkout handles it.
Technical Issues
If you have queries about buffering, EPG, or the app, we’ll help fine-tune your setup.
Channel Requests
Searching for a specific channel or region? Let us know, and we’ll confirm availability.
Account & Activation
Credentials or activation email not received? We’ll swiftly verify and resend.
Apps & Compatibility
We’ll recommend the ideal IPTV apps and settings for your device.
Frequently Asked Questions
Get speedy answers to frequently asked questions about support, setup, billing, and devices.
Share your device, app, plan, and a concise explanation of the issue or request.
Look in your spam/junk folder. If it’s still missing, contact us via WhatsApp It will be resent immediately by us.
Additional connections are offered as optional extras. Inquire with sales for specifics when you message us.
For comprehensive setup directions on Firestick and other platforms, check our Installation page.
Our Refund Policy outlines qualifications, timeframes, and the request process—please review it.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Ensure smooth streaming by having a 30+ Mbps network (5GHz Wi-Fi/Ethernet), activating hardware acceleration, adjusting buffer settings, and pausing other bandwidth-heavy activities.
For playlist and EPG updates, use the refresh/reload feature within your app settings. If required, clear and re-input your M3U and EPG URLs.
Major credit cards are accepted through Stripe.
Certainly. Update your renewal options via your account or seek assistance from support.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly